Crafting a Strategic Plan: Identifying Your Starting Point

Crafting a strategic plan is a crucial process for any business or organization that aims to achieve long-term success. But before you dive into the nitty-gritty of creating a strategic plan, it’s essential to identify your starting point. What is the foundation upon which you will build your plan? In this article, we will explore the critical first steps in crafting a strategic plan that sets you up for success. We will discuss the importance of understanding your organization’s mission, vision, and values, as well as the need to assess your current situation and identify your strengths, weaknesses, opportunities, and threats. By following these essential steps, you can ensure that your strategic plan is rooted in reality and built on a solid foundation.

Understanding the Importance of a Strategic Plan

Why Do You Need a Strategic Plan?

A strategic plan is a vital tool for any organization or business that seeks to achieve long-term success. It is a comprehensive roadmap that outlines the goals, objectives, and actions necessary to achieve success. Without a strategic plan, organizations risk drifting aimlessly, without a clear direction or focus.

Having a strategic plan in place provides several benefits. Firstly, it helps to align the organization’s vision, mission, and values with its overall goals and objectives. This ensures that everyone within the organization is working towards the same end, which helps to improve efficiency and productivity.

Secondly, a strategic plan serves as a blueprint for decision-making. It helps to identify the key priorities and objectives that need to be addressed, which makes it easier to make informed decisions that are aligned with the organization’s overall goals.

Finally, a strategic plan helps to establish accountability and measure progress. By setting specific goals and objectives, it becomes easier to track progress and measure success. This helps to ensure that the organization remains on track and can make necessary adjustments along the way.

In summary, having a strategic plan in place is essential for any organization that wants to achieve long-term success. It provides a clear direction, helps to align goals and objectives, serves as a blueprint for decision-making, and establishes accountability and measures progress.

The Benefits of a Strategic Plan

A strategic plan is a vital tool for any organization as it helps to align the organization’s goals and objectives with its overall mission and vision. Here are some of the key benefits of having a strategic plan:

  1. Provides Direction and Focus

A strategic plan provides direction and focus for the organization by outlining its goals and objectives. It helps to ensure that everyone in the organization is working towards the same goals and objectives, which can improve efficiency and productivity.

  1. Enhances Decision-Making

A strategic plan can help to enhance decision-making by providing a framework for evaluating potential decisions against the organization’s overall goals and objectives. This can help to ensure that decisions are aligned with the organization’s mission and vision, which can improve long-term success.

  1. Improves Accountability

A strategic plan can improve accountability by providing a clear roadmap for achieving the organization’s goals and objectives. It can help to ensure that everyone in the organization is held accountable for their role in achieving these goals and objectives, which can improve overall performance.

  1. Facilitates Communication

A strategic plan can facilitate communication by providing a shared understanding of the organization’s goals and objectives. It can help to ensure that everyone in the organization is on the same page, which can improve collaboration and coordination.

  1. Supports Funding and Investment

A strategic plan can support funding and investment by providing a clear picture of the organization’s goals and objectives. It can help to ensure that funding and investment is aligned with the organization’s mission and vision, which can improve the likelihood of securing necessary resources.

Overall, having a strategic plan can provide numerous benefits for an organization, including providing direction and focus, enhancing decision-making, improving accountability, facilitating communication, and supporting funding and investment.

Identifying Your Business Objectives

Key takeaway: Crafting a strategic plan is essential for any organization that wants to achieve long-term success. It provides direction and focus, enhances decision-making, improves accountability, facilitates communication, and supports funding and investment. To create an effective strategic plan, organizations should understand their starting point by conducting a SWOT analysis, identifying their business objectives, and creating a budget. Additionally, they should develop an action plan that includes setting SMART goals, identifying key performance indicators, and establishing accountability and measuring progress. Regular review and adjustment of the strategic plan is also crucial for ensuring its relevance and effectiveness.

Setting SMART Goals

When it comes to setting goals for your business, it’s important to make sure they are specific, measurable, achievable, relevant, and time-bound. This acronym, known as SMART, is a helpful framework for crafting goals that are both realistic and actionable.

  • Specific: Your goals should be clear and well-defined. Rather than setting a vague goal like “increase sales,” specify what you want to achieve and by how much. For example, “Increase sales by 10% in the next quarter.”
  • Measurable: In order to track progress and know when you’ve achieved your goal, it’s important to make sure it’s something that can be quantified. This could be through metrics like revenue, customer acquisition, or website traffic.
  • Achievable: While it’s important to set ambitious goals, it’s also important to make sure they are realistic. Consider your resources, capabilities, and current market conditions when setting your goals.
  • Relevant: Your goals should align with your overall business strategy and be relevant to your customers and the market you’re operating in.
  • Time-bound: Give yourself a deadline for achieving your goal. This will help keep you accountable and motivated.

By setting SMART goals, you’ll be able to create a clear roadmap for your business and work towards achieving specific objectives. This will help you stay focused and ensure that you’re making progress towards your long-term vision.

Identifying Key Performance Indicators (KPIs)

Key Performance Indicators (KPIs) are quantifiable measurements used to evaluate the success of an organization, team, or individual in achieving their goals. KPIs can be used to track progress, identify areas for improvement, and make data-driven decisions. When crafting a strategic plan, it is essential to identify the KPIs that will help you measure your success and track your progress towards your business objectives.

To identify the appropriate KPIs for your business, you should start by understanding your overall business objectives and identifying the key areas of your business that need improvement. For example, if your business objective is to increase revenue, you may want to track KPIs such as sales growth, customer acquisition, and average transaction value. If your business objective is to improve customer satisfaction, you may want to track KPIs such as customer retention, Net Promoter Score (NPS), and customer service response time.

Once you have identified the KPIs that are relevant to your business objectives, you should ensure that they are specific, measurable, attainable, relevant, and time-bound (SMART). This will help you to set realistic targets and track your progress towards achieving your business objectives.

It is also important to note that KPIs should be regularly reviewed and updated to ensure that they remain relevant and aligned with your business objectives. This will help you to identify areas for improvement and make data-driven decisions to achieve your business objectives.

Conducting a SWOT Analysis

What is a SWOT Analysis?

A SWOT analysis is a strategic planning tool that helps businesses identify their internal strengths and weaknesses, as well as external opportunities and threats. It is an essential component of the strategic planning process, as it provides a comprehensive overview of the organization’s current position and potential for growth.

The acronym “SWOT” stands for:

  • Strengths: Internal characteristics and resources that give an advantage in achieving objectives
  • Weaknesses: Limitations or factors that could hinder success
  • Opportunities: External trends or conditions that could be leveraged to achieve objectives
  • Threats: External trends or conditions that could negatively impact success

By conducting a SWOT analysis, organizations can develop a better understanding of their current situation and make informed decisions about future actions. It is important to note that a SWOT analysis should be conducted on a regular basis, as internal and external factors can change over time.

Conducting a SWOT Analysis

A SWOT analysis is a tool used to evaluate the internal strengths and weaknesses of an organization, as well as the external opportunities and threats it faces. It is a valuable tool for identifying the starting point for crafting a strategic plan.

To conduct a SWOT analysis, it is important to gather input from a variety of sources, including employees, customers, and stakeholders. This can be done through surveys, focus groups, or one-on-one interviews. It is also important to consider both quantitative and qualitative data when conducting a SWOT analysis.

Once the data has been collected, it should be analyzed and organized into a SWOT matrix. The matrix should include four quadrants, each representing a different aspect of the organization’s environment:

  • Internal Strengths (S)
  • Internal Weaknesses (W)
  • External Opportunities (O)
  • External Threats (T)

The matrix should then be filled in with the relevant information, and the SWOT analysis should be reviewed to identify any patterns or trends.

It is important to note that a SWOT analysis is not a one-time exercise, but rather an ongoing process that should be revisited regularly to ensure that it remains relevant and accurate. Additionally, it is important to consider the limitations of the SWOT analysis and to supplement it with other tools and techniques as needed.

Defining Your Target Market

Understanding Your Target Market

To create an effective strategic plan, it is essential to understand your target market. Your target market refers to the specific group of people or organizations that you aim to reach with your products or services. By understanding your target market, you can tailor your marketing efforts to better reach and resonate with your audience.

To understand your target market, consider the following:

  • Demographics: What are the characteristics of your target market, such as age, gender, income, education level, and location?
  • Psychographics: What are the attitudes, values, and lifestyle characteristics of your target market?
  • Pain points: What problems or challenges does your target market face that your products or services can help solve?
  • Buying behavior: What motivates your target market to make purchasing decisions, and what factors influence their decision-making process?

By understanding your target market, you can create a more effective marketing strategy that speaks directly to their needs and preferences. This understanding will also help you identify gaps in the market and opportunities for growth.

Identifying Customer Demographics

To craft a strategic plan that aligns with your business goals, it is essential to identify your target market. Understanding your target market will help you create products and services that meet their needs and preferences. One way to identify your target market is by analyzing customer demographics.

Customer demographics refer to the characteristics of your customers, such as age, gender, income, education level, occupation, and location. These demographics can provide valuable insights into your target market, helping you tailor your marketing and sales strategies to reach them effectively.

To identify your customer demographics, you can start by collecting data from your existing customer base. This can be done through surveys, focus groups, or by analyzing your customer relationship management (CRM) system. It is important to gather as much data as possible to get a comprehensive understanding of your target market.

Once you have collected the data, you can analyze it to identify patterns and trends. This analysis can help you understand the characteristics of your target market, such as their age range, gender, income level, education level, occupation, and location. This information can then be used to create buyer personas, which are fictional representations of your ideal customers.

Buyer personas can help you better understand your target market and create marketing campaigns that resonate with them. For example, if your target market is primarily composed of young professionals, you may want to focus your marketing efforts on social media platforms and mobile devices.

In addition to creating buyer personas, identifying customer demographics can also help you identify potential gaps in your target market. For example, if you notice that your target market is primarily composed of individuals with higher incomes, you may want to consider expanding your marketing efforts to reach a broader audience.

Overall, identifying customer demographics is an essential step in crafting a strategic plan that aligns with your business goals. By understanding your target market, you can create products and services that meet their needs and preferences, and develop effective marketing and sales strategies to reach them.

Creating a Budget

Allocating Resources

When creating a budget for your strategic plan, it is important to allocate resources effectively. This involves identifying the various resources that will be required to achieve your goals and objectives, and then allocating them in a way that maximizes their impact. Here are some key considerations to keep in mind when allocating resources:

  1. Prioritize resources: Start by identifying the resources that are most critical to achieving your goals and objectives. These may include financial resources, human resources, technology, and infrastructure. Prioritize these resources based on their importance to your strategy.
  2. Consider resource constraints: Be realistic about the resources that are available to you, and make sure that you do not overcommit yourself. If you do not have enough resources to achieve your goals, you may need to adjust your strategy or seek additional funding.
  3. Balance short-term and long-term needs: Your strategic plan should balance short-term and long-term needs. Make sure that you allocate resources in a way that supports both short-term and long-term goals.
  4. Factor in contingencies: Be prepared for unexpected events or changes in circumstances that may impact your resources. Allocate resources to contingencies, such as emergency funds or backup plans, to ensure that you can respond effectively to unexpected events.
  5. Monitor and adjust: Finally, monitor your resource allocation on an ongoing basis and adjust as needed. This may involve reallocating resources based on changing priorities or reallocating resources to take advantage of new opportunities. By monitoring and adjusting your resource allocation, you can ensure that you are making the most of your resources and achieving your strategic goals.

Creating a Financial Plan

A financial plan is a crucial component of any business or organization’s strategic plan. It provides a comprehensive overview of the organization’s financial situation, including income, expenses, assets, and liabilities. Creating a financial plan involves several key steps:

  1. Assessing Current Financial Situation: The first step in creating a financial plan is to assess the organization’s current financial situation. This includes analyzing income statements, balance sheets, and cash flow statements to identify areas of strength and weakness. It is important to identify areas where the organization can reduce costs, increase revenue, or improve cash flow.
  2. Setting Financial Goals: Once the current financial situation has been assessed, the next step is to set financial goals. These goals should be specific, measurable, achievable, relevant, and time-bound (SMART). Examples of financial goals may include increasing revenue by a certain percentage, reducing expenses by a certain amount, or achieving a certain level of profitability.
  3. Developing a Financial Strategy: After setting financial goals, the next step is to develop a financial strategy to achieve those goals. This may involve developing a pricing strategy, identifying new revenue streams, or implementing cost-saving measures. It is important to ensure that the financial strategy aligns with the overall strategic plan of the organization.
  4. Creating a Budget: Once the financial strategy has been developed, the next step is to create a budget. A budget is a financial plan that outlines the organization’s expected income and expenses for a specific period of time. It is important to ensure that the budget is realistic and achievable, and that it aligns with the financial goals and strategy of the organization.
  5. Monitoring and Adjusting the Budget: After the budget has been created, it is important to monitor and adjust it as necessary. This may involve revising the budget if actual income or expenses differ from projections, or making adjustments to the financial strategy if the organization’s circumstances change.

Overall, creating a financial plan is an essential component of crafting a strategic plan. It provides a clear understanding of the organization’s financial situation, helps to identify areas for improvement, and provides a roadmap for achieving financial goals. By following these key steps, organizations can create a financial plan that supports their overall strategic objectives and sets them on the path to success.

Developing an Action Plan

Setting Priorities

When developing an action plan for your strategic plan, it is crucial to set priorities. Prioritizing involves determining which goals are most important and should be addressed first. There are several ways to prioritize goals, including:

  1. Objective-based prioritization: This approach involves prioritizing goals based on their alignment with the organization’s overall objectives. Goals that align closely with the organization’s mission and vision are typically given higher priority.
  2. Impact-effort analysis: This approach involves assessing the potential impact of each goal and the effort required to achieve it. Goals that have a high impact and require less effort are typically given higher priority.
  3. Risks and opportunities: This approach involves assessing the risks and opportunities associated with each goal. Goals that address significant risks or provide significant opportunities are typically given higher priority.

Regardless of the approach used, it is essential to ensure that priorities are clearly communicated throughout the organization. This can be achieved through regular meetings, presentations, and communication channels.

Once priorities have been established, it is essential to develop a plan to achieve each priority. This plan should include specific actions, timelines, and responsibilities. It is also important to regularly review progress against each priority to ensure that the plan remains on track.

In summary, setting priorities is a critical step in developing an action plan for your strategic plan. By determining which goals are most important and allocating resources accordingly, you can ensure that your strategic plan is implemented effectively and efficiently.

Identifying Milestones

Identifying milestones is a crucial step in developing an action plan for your strategic plan. Milestones are specific, measurable goals that help you track your progress and ensure that you are on track to achieve your overall objectives. They should be challenging but achievable, and they should be time-bound.

To identify your milestones, start by breaking down your strategic plan into smaller, more manageable goals. This will help you to see the steps that need to be taken to achieve your overall objectives. Once you have identified these smaller goals, you can begin to set specific, measurable milestones that will help you to track your progress and stay on track.

It’s important to ensure that your milestones are realistic and achievable. Setting goals that are too difficult or unrealistic can lead to frustration and disappointment, and can ultimately undermine your efforts to achieve your strategic plan. Instead, focus on setting goals that are challenging but achievable, and that can be accomplished within a reasonable timeframe.

Once you have identified your milestones, it’s important to establish a timeline for achieving them. This will help you to stay on track and ensure that you are making progress towards your overall objectives. Be sure to set deadlines for each milestone, and monitor your progress regularly to ensure that you are on track to achieve them.

Finally, it’s important to communicate your milestones to your team or stakeholders. This will help to ensure that everyone is working towards the same goals, and that everyone is aware of the progress that is being made. By establishing clear milestones and communicating them effectively, you can help to ensure that your strategic plan is successful.

Monitoring Progress

Effective monitoring of progress is a crucial aspect of crafting a strategic plan. It enables organizations to assess their performance and make necessary adjustments to achieve their goals. There are several key steps involved in monitoring progress:

  1. Define Performance Metrics: To monitor progress, it is essential to define specific performance metrics that align with the organization’s goals. These metrics should be measurable, relevant, and aligned with the organization’s vision and mission. For example, if the goal is to increase sales revenue, then metrics such as sales growth rate, customer acquisition rate, and customer retention rate can be used to track progress.
  2. Establish Baseline Measures: Once the performance metrics have been defined, it is essential to establish a baseline measure. This involves collecting data on the current performance levels against each metric. This information will serve as a benchmark against which progress can be measured.
  3. Regularly Track Progress: Regular tracking of progress against the defined metrics is crucial. This can be done through regular reports and dashboards that provide an overview of performance against each metric. This information should be reviewed regularly by the organization’s leadership team to assess progress and identify areas for improvement.
  4. Analyze Trends and Patterns: Regular tracking of progress should also involve analyzing trends and patterns. This helps to identify any anomalies or areas of concern. For example, if sales revenue is consistently below target, it may indicate a need for a change in strategy or approach.
  5. Adjust Strategy as Needed: Based on the analysis of trends and patterns, the organization’s leadership team should adjust the strategy as needed. This may involve making changes to the action plan, reallocating resources, or modifying the organization’s goals.

By monitoring progress regularly and making necessary adjustments, organizations can ensure that they are on track to achieve their goals. This approach also promotes transparency and accountability within the organization, as progress is tracked and reported regularly.

Implementing and Reviewing Your Strategic Plan

The Importance of Regular Review

Implementing a strategic plan is just the first step in achieving success. Equally important is regularly reviewing and updating the plan to ensure it remains relevant and effective. Here are some reasons why regular review is crucial:

  • Changes in the business environment: The business environment is constantly changing, and what worked in the past may not work in the future. Regular review helps you identify changes in the market, customer needs, and technology that may require adjustments to your strategy.
  • Evaluating progress: Regular review allows you to evaluate progress against your goals and objectives. By monitoring progress, you can identify areas where you are succeeding and areas where you need to improve.
  • Identifying new opportunities: Regular review helps you identify new opportunities that were not previously considered. It allows you to adapt your strategy to take advantage of new opportunities and respond to emerging threats.
  • Maintaining focus: A strategic plan helps to focus your efforts and resources on the most important priorities. Regular review ensures that you stay focused on your priorities and avoid becoming distracted by less important issues.
  • Keeping stakeholders engaged: Regular review ensures that all stakeholders are engaged and informed about the progress of the plan. This helps to build trust and credibility with stakeholders and ensures that everyone is working towards the same goals.

In summary, regular review is essential for ensuring that your strategic plan remains relevant, effective, and aligned with your goals and objectives. It helps you identify changes in the business environment, evaluate progress, identify new opportunities, maintain focus, and keep stakeholders engaged.

Adjusting Your Strategic Plan as Needed

Adjusting Your Strategic Plan as Needed

In order to ensure the success of your strategic plan, it is important to regularly review and adjust it as needed. This process involves monitoring progress, identifying areas for improvement, and making necessary changes to the plan to better align with your organization’s goals and objectives.

Reviewing Progress

Regularly reviewing progress is an essential part of the process of adjusting your strategic plan. This involves tracking key performance indicators (KPIs) and other metrics to determine whether your organization is on track to achieve its goals. It is important to note that this review should be conducted on a regular basis, such as monthly or quarterly, in order to ensure that any necessary adjustments can be made in a timely manner.

Identifying Areas for Improvement

Another important aspect of adjusting your strategic plan is identifying areas for improvement. This involves looking at areas where your organization may be falling short of its goals and determining what changes can be made to improve performance. It may also involve looking at areas where your organization is exceeding its goals and determining how to continue to build on that success.

Making Necessary Changes

Once areas for improvement have been identified, it is important to make the necessary changes to your strategic plan. This may involve adjusting timelines, changing tactics, or even revising your overall goals and objectives. It is important to keep in mind that these changes should be made in a way that is aligned with your organization’s overall mission and vision.

It is also important to involve all relevant stakeholders in the process of adjusting your strategic plan. This includes leaders, employees, and other key stakeholders who may be impacted by the changes. By involving everyone in the process, you can ensure that everyone is on the same page and working towards the same goals.

In conclusion, adjusting your strategic plan as needed is a crucial part of ensuring its success. By regularly reviewing progress, identifying areas for improvement, and making necessary changes, you can ensure that your organization is on track to achieve its goals and objectives.

The Role of Technology in Strategic Planning

As technology continues to advance, it has become increasingly important for businesses to leverage technology in their strategic planning process. Technology can provide valuable insights and tools that can help organizations make informed decisions and achieve their goals. Here are some ways that technology can play a role in strategic planning:

  • Data Analysis: Technology can help organizations collect and analyze large amounts of data, which can provide valuable insights into customer behavior, market trends, and other factors that can impact the success of a business.
  • Collaboration: Technology can facilitate collaboration among team members, allowing them to work together more efficiently and effectively. This can be especially important for businesses with multiple locations or remote workers.
  • Automation: Technology can automate many tasks, such as data entry and report generation, freeing up time for employees to focus on more strategic activities.
  • Communication: Technology can also improve communication, making it easier for teams to stay connected and informed. This can be especially important for businesses with multiple locations or remote workers.

By leveraging technology in their strategic planning process, organizations can gain a competitive advantage and achieve their goals more effectively. However, it is important to note that technology should be used in conjunction with other strategic planning tools and techniques, and not relied on exclusively.

Key Takeaways

  1. Develop a Clear Implementation Plan: Ensure that you have a well-defined plan in place for executing your strategic plan. This plan should outline the specific actions that need to be taken, the resources required, and the timeline for completion.
  2. Monitor Progress Regularly: Establish a system for tracking progress against your strategic plan. This will help you identify any issues or challenges that may arise and make adjustments as needed.
  3. Conduct Regular Reviews: Schedule periodic reviews of your strategic plan to assess its effectiveness and make any necessary changes. This will help you stay on track and ensure that your plan remains relevant and aligned with your overall goals.
  4. Engage Stakeholders: Ensure that all relevant stakeholders are involved in the implementation and review process. This will help to build buy-in and support for your strategic plan and increase the likelihood of success.
  5. Continuously Improve: Finally, always be looking for ways to improve your strategic plan. Seek feedback from stakeholders, monitor industry trends, and stay up-to-date on best practices to ensure that your plan remains effective and relevant over time.

Moving Forward with Your Strategic Plan

Once you have developed a comprehensive strategic plan, it’s time to move forward with its implementation. Here are some key steps to consider:

  • Communicate your plan: Share your strategic plan with all relevant stakeholders, including employees, customers, suppliers, and partners. This will help ensure everyone is aligned and working towards the same goals.
  • Assign responsibilities: Identify who will be responsible for implementing each aspect of the plan. This will help ensure accountability and ensure that everyone knows what is expected of them.
  • Set milestones and deadlines: Break down your plan into smaller, manageable tasks, and set specific milestones and deadlines for each one. This will help you track progress and ensure that you are making steady progress towards your goals.
  • Monitor progress: Regularly review your progress against your plan, and make adjustments as necessary. This will help you stay on track and make any necessary changes to your plan.
  • Evaluate and adjust: Continuously evaluate the effectiveness of your plan and make adjustments as needed. This will help you stay focused on your goals and ensure that you are making progress towards achieving them.

By following these steps, you can ensure that your strategic plan is implemented effectively and that you are making steady progress towards achieving your goals. Remember, a strategic plan is a living document, and it should be reviewed and adjusted regularly to ensure that it remains relevant and effective.

FAQs

1. What is the starting point for any strategic plan?

The starting point for any strategic plan is to clearly define the organization’s mission and vision. This provides a foundation for all strategic decisions and ensures that all activities align with the organization’s overall goals. It is important to involve key stakeholders in the process of defining the mission and vision to ensure buy-in and alignment.

2. How do you identify your organization’s mission and vision?

Identifying your organization’s mission and vision involves understanding the organization’s purpose, values, and goals. This can be done through a variety of methods, including conducting a SWOT analysis, gathering feedback from stakeholders, and reviewing the organization’s history and successes. It is important to clearly articulate the mission and vision in a way that is inspiring and motivating to all stakeholders.

3. Why is it important to have a clear mission and vision?

Having a clear mission and vision is essential for guiding strategic decision-making and ensuring that all activities are aligned with the organization’s overall goals. It provides a shared understanding of the organization’s purpose and direction, and helps to create a sense of unity and purpose among stakeholders. A clear mission and vision also helps to establish a strong brand identity and differentiate the organization from its competitors.

4. How often should a mission and vision be reviewed and updated?

A mission and vision should be reviewed and updated regularly to ensure that they remain relevant and aligned with the organization’s goals. This can be done on an annual basis, or as significant changes occur within the organization or industry. It is important to involve key stakeholders in the review process to ensure that the mission and vision continue to reflect the organization’s purpose and values.

5. How do you ensure that the mission and vision are communicated effectively to all stakeholders?

To ensure that the mission and vision are communicated effectively to all stakeholders, it is important to clearly articulate them in a way that is easy to understand and remember. This can be done through a variety of methods, including incorporating them into the organization’s branding and messaging, sharing them on the organization’s website and social media channels, and including them in employee onboarding and training programs. It is also important to regularly reinforce the mission and vision through regular communication and recognition of alignment with the organization’s goals.

Strategic Planning: Understand the Starting Point (Episode 1)

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